Privacy Policy
Welcome to the Privacy Policy of Death, operated by PSA Online Appointment at https://death.psaonlineappointment.com. This policy explains how we collect, use, disclose, and protect your personal information when you use our services for death-related certificate appointments and related government transactions. By accessing or using our website, you agree to the terms outlined herein.
Information We Collect
We collect personal information necessary to process your death certificate appointment, including but not limited to: full name, date and place of death, deceased’s personal details (e.g., birth date, gender, civil status), informant’s contact information, government-issued ID numbers, and supporting documentation uploads. We may also collect technical data such as IP address, browser type, and device information for security and analytics purposes.
How We Use Your Information
Your information is used solely to: (1) process and confirm your appointment request; (2) verify identity and eligibility with PSA systems; (3) communicate appointment status, reminders, or required follow-ups; (4) comply with Philippine government regulations and data retention mandates; and (5) improve service functionality and user experience. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
Information Sharing and Disclosure
We share personal data only as necessary and strictly limited to: (1) the Philippine Statistics Authority (PSA) and its authorized personnel for official certification processing; (2) government agencies mandated by law (e.g., Local Civil Registry, Department of Health) for inter-agency coordination; and (3) trusted service providers (e.g., secure cloud hosting, payment gateways) under strict data processing agreements. All disclosures comply with the Data Privacy Act of 2012 (Republic Act No. 10173).
Data Security
We implement industry-standard security measures including encryption (TLS 1.2+), secure authentication protocols, regular vulnerability assessments, and access controls to safeguard your data. All sensitive information is stored in encrypted form and retained only for the minimum period required by law—typically six (6) years from the date of appointment completion—unless extended by legal obligation or audit requirements.
Your Rights
As a data subject under Philippine law, you have the right to: (1) access your personal data held by us; (2) correct inaccuracies; (3) request deletion where legally permissible; (4) object to processing; (5) data portability; and (6) file a complaint with the National Privacy Commission. To exercise these rights, contact us at support@death.psaonlineappointment.com or via our Contact Us page.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data in accordance with legal requirements.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The most current version will always be available on this page. We encourage you to review this policy regularly.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer at support@death.psaonlineappointment.com or visit our Contact Us page. You may also review our Disclaimer and Terms & Conditions.
Last updated: March 15, 2025